Objective and Scope

Haldhar Times, registered as a Sole Proprietorship Firm in India, having its registered office at 17, Purohit Ji Ka Bas, Near Govt. School, 22 Godam, Jaipur, Rajasthan, 302006 (“we”, “our”, “us”, “Haldhar Times”, “HALDHAR TIMES”) values the trust placed in us by data subject (“you”, “your”, “user”, “subscriber”) and therefore, we follow the highest standards of privacy to protect the information shared by you with us.

This privacy policy describes the usage of information provided or collected by HALDHAR TIMES which operate a website, Mobile application, and E-Paper services related to Agriculture, Animal Husbandry, Co-operative banks and Rural Message with latest information currently operating under the brand names known as Haldhar Times. We follow this privacy policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain services or regions in order to be compliant with applicable law/rules/regulations in force. Those terms are to be read in combination with this policy. With a view to offer the most enriching and holistic internet experience to its users Haldhar Times offers a vast repository of Services.

This Privacy Policy should be read in conjunction and together with the Terms of Use. What does this privacy policy cover?

The objective of the privacy policy is to inform you regarding the processing of your Personal Information which is collected during your visit to our Services. This policy applies to current and former visitors of the Services, users who register on Haldhar Times.

I. Collection and Use of Personal Information Personal information (PI) - means any Piece of information relating to an identified or identifiable living person information as per applicable laws and regulations. The Company respects the privacy of the users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is:

a. Information you provide to us
Information Collected at the Time of Registration: When you register for our Services using your mobile number Information that we collect include -

• User Name
• E-mail id
• Address
• Phone Number

b. Information Collected when you enroll for e-newspaper (hereinafter “Epaper”) subscription/Digital subscription on our platform:

When you enroll for any subscription, we may collect the following information from you:

• Full Name
• Email ID
• Mobile No.
• State
• Country

c. Information Collected when you use our Mobile Application

When you download our mobile application we collect the below information, but not limited to

1. Name
2. Mobile Number
3. Email ID
4. Photograph (Gallery Access)

We may also ask for any other device permissions as required when using the app or its features which may be updated from time to time."

d. Information you provide to us voluntarily

We may collect additional information at other times, when you provide feedback(s), modify your content or email preferences, respond to surveys, participate in contests, or communicate with us by posting a comment on our Services or asking us a question through our e-mail. This information may include Personal Information such as, but not limited to, your name, email, mobile number, comment, postal address etc.

e. Information Automatically Collected/Tracked while Navigation Cookies

To improve the responsiveness of the "Services" for our users, we may use "cookies" a small text file that may be used, for example, to collect your information about website/ mobile application activity. Our advertisers may also assign their own cookies to your browser(s) (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via website(s), application(s) or Services through your computer/laptop/notebook/ mobile/tablet/pad/handheld device or any other electronic device capable of connecting to the internet.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Services and some sections/features of the Services may not work. For more details you can refer to our Cookie Policy.

II. Processing of Personal Information

We will only collect and process Personal Information about you where we have a lawful basis. Lawful basis on which we would process your Personal Information includes obtaining explicit consent from you for processing your Personal Information or processing for “legitimate interests” where processing is necessary by us to provide you with services (For e.g. processing your information by our group companies/affiliates).

• We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
• Send alerts and newsletter(s) or any electronic communication to you.
• Send notification(s) to you on your handheld devices or desktop or tablet (To turn off the notifications, please visit your account settings)
• Communicate with you concerning our service (for example by email, push notifications or any other communication channels), so that we can send you news about Haldhar Times, details about new features and content available on the Haldhar Times Services, promotional announcements, marketing purposes and surveys, renewal/expiry of services, other services of Haldhar Times affiliates and to assist you with operational requests such as password reset requests.
• Improve our Services and its content to provide better features and services
• Conducting market research and surveys with the aim of improving our products and services
• Preventing, detecting, investigating and prosecuting crimes (including but not limited to fraud and other financial crimes) in any jurisdiction, identity verification, government sanctions screening and due diligence checks
• Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.
• Our automated systems or any third party vendor system analyze your content to provide you customized search results, recommendations and specific promotions and offers
• To help advertisers understand our audience and confirm the value of advertising on our Services, (however it is usually in the form of aggregated statistics on traffic to various pages within our site)
• Notify you about changes in terms of service or privacy policy
• Allow you to participate in interactive features offered through our Services , including contests, news uploads and surveys
• Sharing with our customer support team to resolve your queries/concerns related to your rights or services provided to you.

III. Third party services

We may use third-party advertising companies to serve ads when you utilize our Services. These companies may use information (such as but not limited to your name, email, photos, media files on your device, location, audio etc.) about your visits to our Services and other websites/ applications in order to provide advertisements about goods and services of interest to you. However, we do not store this data in our environment.

Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications like social media login the information we collect is through those third-party sites linked with our applications is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices). Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our Services. Please also keep in observance that our Services may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites.

Billing Information

Billing Information Based on Your purchase of a subscription package, our payment gateway partners including, but not limited to, RazorPay Software Private Limited or other partner whom we may appoint for the purpose in future, may collect information with respect to your payment details including, but not limited to credit/debit card details or other bank account details, UPI details or wallet details along with your billing address. This information is stored by our payment gateway partners. For instance, Haldhar Times will be using third party payment gateway partners to process and facilitate the payment of your subscription fee to Haldhar Times for providing you access to the subscription. Please note that the Haldhar Times does not directly collect any financial information including, but not limited to credit/debit card details or other bank account details, UPI details or wallet details from you. Such payment gateway partners are not controlled by us. When you visit such payment gateways you do so at your own risk. These payment gateways may have their own privacy policies in place, which we recommend you review if you visit any such payment gateways. We do not assume any responsibility or liability for such payment gateways, the content of such payment gateways and their privacy practices, nor do we endorse them. We encourage you to familiarize yourself with the privacy statements provided by such payment gateways prior to providing them with information about you or entering into any transactions with them.

While transacting with these payment gateways, you may provide your financial information including without limitation your credit cards / debit cards, netbanking, UPI, wallets or any digital payment mechanisms or your details pertaining to any payment settlement or pre-paid instrument service provider. You understand, agree and acknowledge that Haldhar Times never receives your financial and payment information from these payment gateways. Your Personal Information, sensitive personal data or information and financial information will be dealt by these payment gateways in accordance with their respective privacy policies and other terms and conditions and Haldhar Times shall not be liable, accountable or responsible for Your Personal Information, sensitive personal data and financial information which you provide to these payment gateways.

IV. Information Sharing

IV. Information Sharing We restrict access to your Personal Information to employees who we believe reasonably need to know/or that information is required in order to fulfill their jobs to provide, operate, develop, or improve our products or services. HALDHAR TIMES does not rent, sell, or share Personal Information about you with other people or non-affiliated companies except to provide Services you've requested, when we have your permission, or under the following circumstances:

• We provide the information to trusted partners who work on behalf of or with ‘HALDHAR TIMES’ under confidentiality agreements. These companies may use your Personal Information to help HALDHAR TIMES communicate with you about offers from HALDHAR TIMES and our marketing partners. However, these companies do not have any independent right to share this information.
• We respond to subpoenas, court orders, or legal process as per the relevant laws of the countries we operate in, or to establish or exercise our legal rights or defend against legal claims;
• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Use, or as otherwise required by law.
• HALDHAR TIMES works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

V. Retention of Personal Information

V. Retention of Personal InformationYour Personal Information processed by HALDHAR TIMES is kept in a form which permits your identification for no longer than is necessary for the purposes for which the Personal Information is processed in line with legal, regulatory, contractual or statutory obligations as applicable.

VI. Monitoring

To the extent permitted by law, HALDHAR TIMES may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations.

VII. Your Controls and Choices (As applicable under GDPR)

a. Accessing and Rectifying your Personal Information

When you use the Services including the sub sites, we make reasonable efforts to provide you, as and when requested by you, with access to your Personal Information and shall further ensure that any Personal Information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible. We ask individual users to identify themselves and the information requested to be accessed or corrected before processing such requests. You can make such requests by sending us an email.

b. Right to Rectification

b. Right to Rectification You have the right for inaccurate or incomplete data we hold to be updated. You have the right to obtain from HALDHAR TIMES without undue delay, the rectification of inaccurate Personal Information concerning you.

c. Data Portability

You may also be entitled to request copies of Personal Information that you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit to another controller, wherever feasible.

d. Data Erasure

We retain your Personal Information as long as necessary for us to provide services to you or you ask us to not retain your data. If you no longer want us to use your information then you can request that we erase your Personal Information and close your HALDHAR TIMES Services account. Please note that if you request for the erasure of your Personal Information;

• We may retain some of your Personal Information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a HALDHAR TIMES service account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
• We may retain and use your Personal Information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
• Information you have shared with others (e.g., reviews, forum postings) may continue to be publicly visible on the Services, even after your account is canceled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.

e. Withdrawing Consent and Restriction of Processing

For withdrawing your consent at any time during the tenure of your association with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your Personal Information

f. Right to Object to the Processing

Except in very specific cases were provided by law, you have the right to object, on grounds relating to your particular situation, at any time to, processing of Personal Information concerning you. Such rights can be exercised at any time where your Personal Information is processed for direct marketing purposes.

g. Complaints

If you have any complaints regarding processing of your Personal Information you may contact our Privacy Officer at haldhartimes@gmail.com

You have the right to complain about the data processing activities carried out by HALDHAR TIMES before the competent data protection authorities.

VIII. Security and Compliance with Laws

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store Personal Information. All information gathered is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall on the cloud; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. If you know or have reason to believe that your HALDHAR TIMES Services account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us through our customer support team.

IX. Social media

HALDHAR TIMES operates channels, pages and accounts on some social media sites to inform, assist and engage with you. HALDHAR TIMES monitors and records comments and posts made on these channels about HALDHAR TIMES in order to improve its Services.

Please note that you must not communicate with HALDHAR TIMES through such social media sites the following information:

HALDHAR TIMES is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. HALDHAR TIMES is only responsible for its own use of the personal data received through such sites.

X. Changes in the Policy

HALDHAR TIMES reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.

XI. Cancellation and Refund Policy

All subscription fees are non-refundable. Once purchased, subscriptions cannot be canceled or refunded. If you purchased any plan then it will run for the overlap period.

XII. Contact Information Support

If you require any information or clarification regarding the use of your Personal Information or this privacy policy or grievances with respect to use of your Personal Information, please email us at haldhartimes@gmail.com

Postal Address

17, Purohit Ji Ka Bas, Near Govt. School, 22 Godam, Jaipur, Rajasthan, 302006

XIII. Disclaimer

HALDHAR TIMES shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards, net banking, UPI, wallets or any digital payment mechanisms and/ or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

Any other Personal Information shared by you which is not asked by HALDHAR TIMES during registration, either mandatory or optional; accounts to willful and intentional furnishing and HALDHAR TIMES will not be liable for breach of such information.